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FAQ

  • Are all of your ingredients 100% organic?

    We are ALL organic. If we are out of it, it's because we couldn't get organic. We don't believe in "organic whenever possible." We believe in concentrated phyto-nutrients without chemicals or pesticides.

  • Where do you make the juices?

    All of our juices are made in our vegan, organic & certified Kosher kitchen in Rockville, MD.

  • Who is your Kosher Certification with?

    We are certified Kosher by DC Kosher of Ohev Sholom the National Synagogue. We are not certified Kosher for Passover.

  • Why are your juices raw?

    Raw juice is as nature intended, full of phyto-nutirents, vitamins, and enzymens. Pasteurized juice is denatured and void of nutrition. Freezing is the best way to preserve nutrients without destorying the good stuff!

  • Do the juices arrive frozen?

    Yes, all juices arrive frozen in HDPE bottles. They are put into a deep freeze immediately after bottling to ensure they are frozen at their highest nutrient value.

  • How long will the juices last?

    Frozen juice will last up to 9 months in the freezer. Once the juice is defrosted, it will last 3 days in the refrigerator.

  • How big are the bottles?

    The bottles are 16 oz but hold about 15.5 oz of juice to leave some extra room for the juice to freeze.

  • Are the bottles recyclable?

    We believe recycling is imperative to protecting the welfare of the environment. That’s why our juice bottles are made from HDPE plastic, an eco-friendly packaging option. Please rinse your bottle and dispose of them in your recycling bin. Thank you for recycling!

  • Are your bottles BPA free?

    YES! We bottle in HDPE plastic, the safest plastic for freezing, which is also BPA free.

  • What is a Reboot?

    A Reboot is our name for a "juice cleanse." We believe Reboots are for resetting and rejuvenating, not just for cleansing.

    A Reboot is a made up of 6 juices per day and meant to be consumed throughout the day without food to help boost metabolism, decrease sugar cravings, bring awareness to habits, make space for natural detoxification, increase nutrients and more.

  • I'm new to juicing, which Reboot should I select?

    Our Easy Reboot would be a great choice for a full day Reboot! The juices in the Easy Reboot are great for first timers since there is a great balance of fruits and vegetables.

    If you're looking to get your toes wet, our Juice 'Til Dinner Reboot is another great choice. It comes with 4 juices per day meant to be consumed from breakfast- lunchtime and then pair with a healthy, balanced dinner to end the day.

  • What can I eat or drink during a Reboot?

    Drink lots of water during a Reboot! Reboots are meant to be just juice but if you need a little "something" you can try a handful of nuts, half of an avocado or some bone broth. We recommend removing all caffeine and alcohol during a Reboot.

  • Is there a guide I can follow when I'm completing a Reboot?

    Yes! First and foremost, we recommend consuming the juices in a order that feels best for YOUR body but if you'd like our suggested drinking plan, you can find that here.

  • How many juices do I drink per day in a Reboot?

    Our Easy, Intermediate, Advanced, and Immunity Reboots contain six 15.5 oz juices per day. Our Juice 'Til Dinner Reboot contains four 15.5 oz juices per day.

  • Can I Reboot when I'm pregnant or breastfeeding?

    While Reboots are a great way to boost your health, we don’t recommend them to women who are pregnant or breastfeeding. During this time, it's important your body is getting sufficient calories to meet the developmental needs of the growing baby in your belly as well as milk production while breastfeeding. When in doubt, consult your doctor first!

  • Can I juice while on medications?

    We recommend talking to your doctor before starting a cleanse along with any medication. If you are drinking Black Magic, be sure to take any medications more than 2 hours before or after drinking, as the charcoal can impact the effects of your medication if taken together.

  • Can I exercise during a Reboot?

    Yes! Working up a healthy sweat will release toxins through your pores. Just be smart about it. Listen to your body and don’t over do it. We recommend brisk walks and yoga!

  • Where do you ship?

    We ship all over the contiguous United States!

  • How much is shipping?

    Shipping is free for all states east of the Mississippi. Other areas are $20-$30 for ground. You can also choose faster service with additional fees calculated at checkout.

    Return shipping for the cooler is always free!

  • How long does it take for the juices to arrive?

    Juices take approximately 2-3 days to arrive once they ship. We currently ship juices Monday- Wednesday only.

  • How are the juices shipped?

    Juices are shipped in an insulated cooler that must be returned to us (see next question!). The cooler keeps the juice frozen better than any disposable materials available, and has zero waste! We always provide a pre-paid return shipping label for your convenience.

  • What is your Cooler Return Agreement?

    I understand my organic cold pressed juice will be shipped in an awesome reusable cooler without any waste! I understand that by making a purchase on this site, I agree to return the cooler within 5 days of receiving my juice. I know I can find the postage paid return label inside the cooler. I will carefully remove the instructional postcard, magically revealing the return label to JRINK by Purée. I will carefully seal the ziplock label holder, stick it on the cooler and and drop off the cooler at any UPS store. I understand if I don't return the cooler, I will be charged $150. (Yikes!) Don't worry, we will contact you and attempt to resolve the return prior to processing any charges.

  • How do I return the cooler?

    The postage paid return label is located inside your cooler, in a zip lock label holder along with an instruction card. Simply remove the instruction card and zip lock the label holder closed. Remove the backing to the sticky side and apply it to the top of the cooler. Make sure the ice packs are inside the cooler and close it with the yellow locking clips. Drop off at any UPS store!

  • What happens if I forget to return the cooler?

    If you don't return the cooler within 5 days of receiving your juice, you will be charged $150. Don't worry, we will contact you and attempt to resolve the return prior to processing any charges!

  • Can I make adjustments to the Reboots?

    Unfortunately, you cannot make any adjustments to our Easy, Intermediate, Advanced, Immunity or Juice 'Til Dinner Reboots. You can, however, build your own Reboot using our Customized Cooler option!

  • How do I thaw the juice?

    You can put your juice in the refrigerator to consume the next day. To drink same-day, you can give your juice a cool water bath but submerging it in cool water, changing the water every couple of minutes. The juice should be defrosted in about 15-20 minutes!

  • Is the Customized Cooler only available as a subscription?

    Right now, we can only offer the Customized Cooler as a subscription option. You can place your order and email us if you'd like to change or cancel your subscription. There's no commitment!

  • How do I edit or cancel my subscription?

    You can email us at hello@jrinkbypuree.com.

  • What is your return policy?

    All sales are final.